numcha.com is a public health-information website. It is not a clinic, patient portal, emergency service, or medical-record system. Please avoid sending unnecessary health details by email. Country-specific links are provided for context, but external services have their own terms and privacy practices.
1. Information we may handle
You can read the public pages without creating an account. We do not ask you to submit an HIV status or other health information to use the site.
- Technical information processed for page delivery and security may include an IP address, browser and device type, requested page, date and time, and security or error logs.
- Contact information and message content are received if you choose to email us.
- Information processed by an external website is governed by that website's own privacy notice.
2. Why we use information
We use information only for purposes connected with operating this website.
- Deliver pages, maintain availability, and protect the site from misuse.
- Diagnose errors and improve accessibility, clarity, and performance.
- Reply when you contact us and keep an appropriate record of the request.
- Meet applicable legal obligations and protect people's rights or safety.
4. Retention and security
We keep information only for as long as needed for the purpose described above, to resolve a request or security issue, or to meet legal requirements. Public pages do not currently store visitor records in a numcha.com application database. Hosting logs follow the provider's security and retention settings.
We use reasonable organizational and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
5. Your privacy rights
Depending on the law that applies, you may have rights to ask for access, a copy, correction, deletion, restriction, objection, data portability, or withdrawal of consent. Some rights have legal exceptions. You may also complain to the relevant data-protection authority.
To make a request, email hello@numcha.com. We may need enough information to verify the request without collecting more than necessary.
6. Children, updates, and contact
The information is written for the general public. Young readers may choose to use it with a trusted adult or qualified health professional. We do not knowingly use this site to profile children or target advertising to them.
We may update this policy as the website changes. Questions or privacy requests can be sent to hello@numcha.com.
7. Privacy rights for the Philippines edition
This edition is intended for people using Philippines-specific information and service links. Under the Philippines Data Privacy Act of 2012, data subjects have rights that include being informed, access, objection, rectification, erasure or blocking, data portability, damages, and filing a complaint, subject to the law's conditions and limitations.
Contact hello@numcha.com first about information handled by numcha.com. The National Privacy Commission publishes official guidance on these rights and receives eligible privacy complaints in the Philippines.
Further reference: Philippines National Privacy Commission: data-subject rights